In the age of digitalization, why should risk managers, contractors and insurance professionals pay closer attention to document restoration? What type of work sites or clients require document restoration? What is the technical process to restore documents in a way that these items are later safe to use? 

The why of document restoration can be divided into three categories: Efficiency, legality and sentimentality. Over the course of 25 years, I have worked on many different document restoration projects. Here are some examples related to efficiency, legality and sentimentality: