“You got that one!?” was my response after being told by Shannon Kasallis, owner of Integrity Contents, about a pack out at the Central Library in Phoenix. 

The water damage restoration industry recognized standard of care, the ANSI/IICRC S500, contains a significant amount of information related to the use of meters during a drying project. The most important content is primarily in two sections; Section 10 Inspections, Preliminary Determination, and Pre-Restoration Evaluations, and Section 13, Structural Restoration.

What would you think if I told you that it would take three months to dry out a building after a fire loss? If I posted this on LinkedIn or Facebook, my comment screen would probably say things like “learn to dry a structure!” or “you’re the worst restorer ever! I can dry it in a few days.”

Guys, I’m really excited about this issue – and it’s truly thanks to some amazing contributors and industry experts who were willing to take the time to craft some solid, educational articles. 

You should know what I believe before reading this article. I believe that carriers and contractors can work well together if their relationship is built on trust and a mutually accepted goal to reduce costs, both be profitable, and to provide exceptional customer service.

In another life, both Chris (a rock star) and Paul (a writer) must have been restorers. How else could they have nailed what we go through when we go on the road?