Stories get better the more often they are told. You'll hear tons of stories at industry events, especially stories about how busy their company is.

At the beginning of May, an editorial blog post went up here on R&R regarding the question of whether to get a college degree, or to pursue a career in the trades.

Managing a small business is a risky proposition. A gamble, in some aspects.

Should you physically beat up your customers? Of course not. If your employees are beating up customers in order to enforce company policy, clearly they haven't been taught the skills of effective decision making.