We are into the 13th episode of Dan and Art's series on team building! This week, they're talking about structure and synergy in your company, and within your team.

Just as you do on-boarding for your own employees, you should also be sure your subcontractors understand your policies and philosophies.

People come to your business for a solution - which many other people offer - so why should they choose you over the competition?

Art and Dan dig deeper to talk about the actual heart and essence of your customer service philosophy.

There are a lot of companies out there becoming giants in their industries through offering impeccable customer service. Now, it's your turn!

When was the last time you took a good, close look at job descriptions for the various positions in your company? Art and Dan continue their awesome series on hiring, onboarding, and creating a well-rounded team within your restoration company.

Who should be designated to do the orientation for new hires at your restoration company?

What does orientation look like in your restoration company?

After the initial hiring of a new team member, the onboarding process is the obvious next step, and critically important to effectively bring a new person into the company.

You would be surprised how many companies skip things as simple as showing their new employees around the building, and where the bathroom is!