What’s new and notable with the IICRC as we embark on a new year? We invited CEO Michael Dakduk to share key IICRC accomplishments, goals, challenges and more in this Ask the Expert episode.

“Maybe you have difficulty getting your restoration technicians to wear safety boots, even with the vast selection of types and brands. So how do you, as a restoration company owner or project manager, change this mindset? Let me provide seven basic ways to do this,” writes Barry Rice, CSP.

The “M” in NORMI no longer stands for mold. It now represents a broader view of the indoor environment, which is the theme of this Ask the Expert interview with NORMI CEO Doug Hoffman.

Bart Meador is vice president of operations, residential storm, with PuroClean. His division specializes in mobilizing teams following CAT events. Here, he shares the experience of over 50 PuroClean franchises responding to Hurricane Ida devastation. 

On August 29, 2021, Hurricane Ida made landfall on Louisiana’s Gulf Coast. PuroClean Residential Loss division vice president Bart Meador leads a team that steps in to respond on the ground and mobilize teams following such disasters. He shares PuroClean’s experience responding to Ida, including its impact on the Northeast.

Drone software and hardware capabilities are expanding each year, with significant implications for the restoration and insurance industries. Advancements in AI and photogrammetry make for more accurate and comprehensive reporting on damaged structures. For example, thermal mapping via drones allows assessors to spot leaks and water damage on a roof without needing to climb said roof.