Don’t hesitate to spend time learning and improving your staff and yourself. The time spent training will pay dividends later in the form of faster job completion, little-to-no damage to items in your care and, of course, happy and well-cared-for customers in their time of need.

The Restoration Industry Association, Inc. (RIA) and the Institute of Inspection, Cleaning and Restoration Certification (IICRC) announce a strategic partnership to enable each organization to focus on its core mission and which will help elevate knowledge and professionalism within the industry.

With our first full fiscal year of operations with in-house management complete, we have much to celebrate.

The IICRC is seeking volunteers to serve on a consensus body for the development of the new BSR-IICRC S550 Standard for Professional Water Damage Restoration of Commercial Structures.

The most effective managers in business have the ability to take higher-level concepts and make them simple. And not just simple, but super simple, so any employee, regardless of their education or experience level, can understand and execute them.