FRSTeam has announced the winners of its annual “Recognition Awards,” according to a press release.  

The packout. It can be a crucial piece of the restoration/remediation puzzle, especially for jobs requiring a full suite of services, like contents management.

I have been in this industry for 14-plus years and I can happily say I have never negotiated or settled for anything less than payment in full for all services rendered when getting a check from an adjuster.

Personal protective equipment (PPE) is usually minimal when it comes to contents restoration. However, it all depends on what type of job it is. 

A lot of factors are taken into consideration when dealing with odor removal. 

iCAT Solutions Inc. will soon open the University of Modern Contents, an online university to help contractors expand their contents operations with a focus on the customer experience, according to a press release.

It was a late Saturday morning. I received a phone call from a project manager, stating he was at a fire. It is very rare for a project manager to call me in need of any assistance so I immediately asked if everything was OK.  

Have a system in place to handle your logged destroyed items the exact same way on every single claim.

It’s the beginning of winter and there’s a chill in the southeast Michigan air. But this isn’t necessarily bad news for OHM Garment Restoration - a Plymouth Township textile restoration business that serves Michigan and northern Ohio - who allowed R&R a visit and tour of its facilities in November 2013.

This is probably one of the biggest challenges of being in business - how to hire, keep, train and motivate employees.