Mike Fulton, president of Verisk Property Estimating Solutions, talks trends and innovations in claims estimating, ongoing areas of interest among contractors like Xactimate pricing, the impact of external forces like inflation on property claims, educational highlights for Verisk Elevate 2022, and an Xactware rebrand.

Chuck Boutall, director of training with Restoration Technical Institute, shares four tools every restoration contractor should have in their toolbox – you guessed it – something old, new, borrowed and blue!

One of the greatest pains Timothy Hull sees small business owners endure is the cycle of being so busy working in their business that they can’t find the time to do the fundamental things necessary to grow it beyond where it is at that moment. They are literally slaves to their business.

Marketing expert Laura Nelson covers how restoration contractors can stand out on Google, optimize online prospects and customers, convert more browsers to buyers, and drive more referrals through an elevated customer experience.

Gokul Padmanabhan unpacks one of the key lessons he has learned over 15 years and $500 million in restoration business transactions. He explores time and how important it is in getting a deal done. "Time is not your friend," Padmanabhan says. He also overviews six additional lessons he has learned about restoration transactions. 

If everyone in your local market has the same air movers, dehumidifiers and technical training for their technicians, how do you separate your company from your competition? You do it by training your technicians how to “wow” clients.

Spaulding Decon topped the Entrepreneur Franchise 500 crime-scene cleaning category in 2022. Here, CEO Laura Spaulding shares her journey from humble beginnings as a solo-, woman-led startup, to 20 to 30 new franchises a year and millions of social media followers.

Barry Rice, CSP, considers safety data sheets the user manuals for chemicals. Here, he highlights three of the most valuable parts of an SDS and how OSHA expects U.S. organizations to manage them. He also provides reference information and advice on SDS training.

The approach often taken by contractors is the simple and quick method to set up containment. In reality, the design and construction of containment often takes far longer than the actual remediation. Containment is one of the highest liabilities that impacts the contractor, as well as the client, and should be given priority.